Electric Quilt

Product Support

Welcome Guest | Login
Live technical support M-F, 9am-5pm EST. Call 419-352-1134 or email .

Error 1309 EQ7

Modified on 2013/10/22 11:06 by Administrator Categorized as Electric Quilt 7, FAQ

Table of Contents [Hide/Show]


      Windows 8
         Restart your Computer
         Uninstall/Reinstall EQ7
      Windows 7 or earlier
         Uninstall/Reinstall EQ7


Error 1309 is caused by a restriction in Windows 8 that only allows certain types of updates to be installed when the computer is restarted. If you are not using Windows 8 or restarting your computer didn't work, this Error indicates EQ7 wasn't successfully installed and you will need to reinstall EQ7.

Windows 8

Restart your Computer

  1. Press Windows Key+I on your keyboard to bring up the Settings Panel.
  2. Click the Power button.
  3. Select the option that says "Restart" or "Update and Restart".

Uninstall/Reinstall EQ7

  1. Press Windows Key+D on your keyboard to show the Desktop.
  2. Press Windows Key+I on your keyboard to bring up the Settings Panel.
  3. Click the Control Panel link.
  4. Select "Category" from the "View By" options at the top right.
  5. Under the "Programs" heading, click the "Uninstall a Program" link.
  6. Select EQ7 from the list of programs.
  7. Click the Uninstall link at the top of the window.
  8. Follow the on screen directions to uninstall EQ7. You do not need to deactivate EQ7.
  9. Put the EQ7 CD into your computer.
  10. Press Windows Key+E on your keyboard to bring up the File Explorer.
  11. Click on "Computer" or "This PC" on the left side.
  12. Double click on the EQ7 CD.
  13. Follow the on screen directions to install EQ7.

Windows 7 or earlier

Uninstall/Reinstall EQ7

  1. Go to Start->Control Panel.
  2. Select "Category" from the "View By" options at the top right.
  3. Under the "Programs" heading, click the "Uninstall a Program" link.
  4. Select EQ7 from the list of programs.
  5. Click the Uninstall link at the top of the window.
  6. Follow the on screen directions to uninstall EQ7. You do not need to deactivate EQ7.
  7. Put the EQ7 CD into your computer.
  8. Press Windows Key+E on your keyboard to bring up the File Explorer.
  9. Click on "Computer" on the left side.
  10. Double click on the EQ7 CD.
  11. Follow the on screen directions to install EQ7.

©The Electric Quilt Company. Copyright Information