Error code 5013 means you’ve exceeded the number of activations allowed on your EQ Mini license key. EQ Mini can be installed an unlimited number of times, but only 2 computers can be activated at one time. You can “turn on” and “turn off” activations to choose which computers you want to work on.
If a computer has crashed, or you upgraded your operating system without deactivating first, we can deactivate that computer for you. Contact our support team by phone or by email. Be sure you have your License ID ready when you contact support.