The “Not a valid filename” error when creating a new project in EQ7 for Mac is an indication of corrupted user file permissions on your OSX user account.

To resolve this error, you will need to repair the user file permissions on your Mac.

Sierra users: Please try the steps below first. If they do not work, please contact our office for assistance.

Repairing User File Permissions

OS X 10.7 (Lion) and Newer

There is a Repair Permissions application utility hidden away inside of the boot Repair Utilities. Here’s how to access it.

  1. Restart OS X and hold down the Command and R keys.
  2. You will boot into the Repair Utilities screen.
  3. On top, in the Menu Bar click the Utilities item then select Terminal.
  4. In the Terminal window, type “resetpassword” (without the quotes) and hit Return.
  5. The Password reset utility launches, but you’re not going to reset the password. Instead, click on the icon for your Mac’s hard drive at the top.
  6. From the drop-down below the hard drive, select the user account where you are having issues.
  7. At the bottom of the window, you’ll see an area labeled “Reset Home Directory Permissions and ACLs”. Click the Reset button there.

OS X 10.6 (Snow Leopard)

There is a Repair Permissions application utility located on your OS X 10.6 (Snow Leopard) Install disc. Here’s how to access it.

  1. Insert the OS X 10.6 Install disc into your Mac.
  2. Restart OS X and hold down the C Key during start up.
  3. Select your language.
  4. From the menu bar at the top, go to Utilities > Reset Password.
  5. The Password reset utility launches, but you’re not going to reset the password. Instead, click on the icon for your Mac’s hard drive at the top.
  6. From the drop-down below the hard drive, select the user account where you are having issues.
    At the bottom of the window, you’ll see an area labeled “Reset Home Directory Permissions and ACLs”. Click the Reset button there.