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Tech Support Articles For EQ Mini
Tech Support articles are common issues reported by users, mostly regarding installation, activation and error codes.
Downloading
I downloaded the file, but where did it go?
Problems Downloading Software from ElectricQuilt.com
Support for MacOS 10.12 Sierra
Support for macOS High Sierra and Mojave
Error Codes
Can’t open EQ when using Symantec Endpoint Protection
EQ Compatibility with 64-bit macOS
Error 100, 101, 5008, or 5010
Error 1607
Error 1628
Error 5013: No more activations for this license
Error 5016
Error 9103 – Exception Code 2
Frequently Asked Questions
Copyright
EQ Compatibility with 64-bit macOS
Error 100, 101, 5008, or 5010
Error 5013: No more activations for this license
Problems Downloading Software from ElectricQuilt.com
Problems Installing on Windows?
Serial Number/License ID Locations
Support for macOS High Sierra and Mojave
Where is my EQ Mini license ID and password?
Installing & Activating
Activating and Deactivating for EQ Mini
Can I install on multiple computers?
Can’t open EQ when using Symantec Endpoint Protection
Deactivate before updating to Windows 10
Deactivate EQ License
Fabric of the Month Installation
IPads – Cannot Install EQ Software and Why
Problems Installing on Windows?
Support for MacOS 10.12 Sierra
Support for macOS High Sierra and Mojave
Where is my EQ Mini license ID and password?
WiFi Hotspots
Errors
Error 100, 101, 5008, or 5010
Error 1607
Error 1628
Error 5013: No more activations for this license
Error 5016
Error 9103 – Exception Code 2
Miscellaneous
EQ Compatibility with 64-bit macOS
WiFi Hotspots
Restoring Settings
How do I restore my software back to factory settings?
My palettes are missing, how do I restore them?
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