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Tech Support Articles For EQ7
Tech Support articles are common issues reported by users, mostly regarding installation, activation and error codes.
Tech Support
Classic Applique Block Releases
Downloading
.BLK Files and .FAB Files – Downloading into EQ7
Backing Up a Download File onto a USB Stick
Download an EQ Project from DoYouEQ.com
Downloading and Importing Fabric From the Web
Downloading Problems – EQ7 for Mac
EQ7 Update – Do You Need?
Problems Downloading Software from ElectricQuilt.com
Support for MacOS 10.12 Sierra
Support for macOS High Sierra and Mojave
Error Codes
Can’t open EQ when using Symantec Endpoint Protection
EQ Compatibility with 64-bit macOS
Error – Feature You Are Trying to Use
Error 0, 2, 3, 4, 5 and 13
Error 100, 101, 5008 or 5010
Error 104 or 5017 Installing EQ7
Error 105
Error 1305
Error 1309
Error 1324
Error 1603 – Cyclic Redundancy
Error 1607
Error 1620
Error 1628
Error 1706 – Installation Package EQ7.MSI Cannot Be Found
Error 46
Error 4960
Error 5006
Error 5013 – EQ7 Activation
Error 5013: No more activations for this license
Error 5016
Error 5022
Error 8
Error 9103 – Exception Code 2
Polygon Error
Frequently Asked Questions
Activation/Deactivation
Add-on Library Compatibility List EQ7 Mac
Copyright
Downloading and Importing a Manufacturer’s Fabrics
EQ Compatibility with 64-bit macOS
Error 5013: No more activations for this license
Install/Uninstall EQ7
Installing on a Computer with No CD Drive
Installing on Windows 8 or 10 if Installation Does Not Autorun
Problems Downloading Software from ElectricQuilt.com
Problems Installing on Windows?
Saving EQ Designs From Old Computer to a New Computer
Saving Fabrics, Blocks or More in Your Personal Library
Saving Projects for EQ7 in EQStitch
Serial Number/License ID Locations
Support for macOS High Sierra and Mojave
Validation
Installing & Activating
Activation/Deactivation
Adding Exceptions to Your Firewall for EQ7
Backing Up a Download File onto a USB Stick
Can’t open EQ when using Symantec Endpoint Protection
Copy Contents of CD to Folder on Desktop
Deactivate before updating to Windows 10
Deactivate EQ License
EQ7 for Mac – nothing happens when trying to open
EQ7 for Mac Downloading Problems
Error 1620
Fabric of the Month Installation
Install/Uninstall EQ7
Installing EQ7 From a USB if Your Computer Has No CD Drive
Installing EQ7 on a Netbook
Installing EQ7 Upgrade – Must Previous Versions Be Installed First?
Installing on a Computer with No CD Drive
Installing on Windows 8 or 10 if Installation Does Not Autorun
IPads – Cannot Install EQ Software and Why
Lost EQ7 CD
Migration Kit – Can I Run EQ7 on Both My Mac and PC?
Problems Installing on Windows?
Support for MacOS 10.12 Sierra
Support for macOS High Sierra and Mojave
System Requirements – EQ7
Validation
WiFi Hotspots
Errors
Error 104 or 5017 Installing EQ7
Error 1324
Error 1335
Error 1607
Error 1620
Error 1628
Error 1642 Installing EQ7 Update
Error 1935 Installing EQ7
Error 5013: No more activations for this license
Error 5016
Error 5022
Error 9103 – Exception Code 2
Failed to Create Empty Document Error
Linking
Amy Butler Softwares Fabrics – Linking to EQ
AnglePlay – Linking to EQ
BlockBase – Linking to EQ
Boutique Collections – Linking to EQ
Civil War Diary and Love Letter – Linking to EQ
Classic Applique – Linking to EQ
Create Your Family Quilt – Linking to EQ
Dear Hannah – Linking to EQ
Dear Jane CD – Linking to EQ
EQ6 Libraries – Linking to EQ
Farmer’s Wife – Linking to EQ
Hobo Quilts Blocks – Linking to EQ
Judy Martin Star Power CD – Linking to EQ7 Mac
Judy Martin Stars & Sets – Linking to EQ
Kaleidoscope Collection CD – Linking to EQ
Karen K. Stone MORE Quilts – Linking to EQ7 Mac
Linking Older Monthly Fabric Downloads to EQ Windows
Linking Older Monthly Fabric Downloads to EQ7 Mac
My Dream House – Linking to EQ
Quilting Designs – Linking to EQ
Sew Precise – Linking to EQ
Stitched with Love – Linking to EQ
Sue Spargo Folk-Art Dreams – Linking to EQ
Town & Country – Linking to EQ
General Linking
.BLK Files and .FAB Files – Downloading into EQ7
Add-On Libraries – Linking to EQ7 Mac
Add-on Library Compatibility List EQ7 Mac
Linked Libraries – Removing a Link
Not a Valid Directory – Linking Error
Miscellaneous
“Not a Valid Filename” Error When Creating a New Project on Mac
Click and Drag Not Working with Touchpad
EQ Compatibility with 64-bit macOS
Internet Required for EQ7 and EQ8
Lessons won’t display in EQ7
Problems watching Videos
WiFi Hotspots
Restoring Settings
How do I restore my software back to factory settings?
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