Windows 11

Please disable the protected folder access. Here is more information.


If you are on a Mac computer and receive an error message when you try to open BlockBase+ that reads “BlockBase+ was unable to access your Files and Folders. Try changing your Security & Privacy options in System Preferences,” your security and privacy settings are preventing BlockBase+ from accessing needed folders for the program to run.


Update Security and Privacy Options in System Preferences

  1. Click the Apple logo in the menu bar and select System Preferences.
  2. Click the Security & Privacy icon in the list that appears.
    system preferencesAM
  3. Navigate to Files and Folders in the column on the left of the Security & Privacy dialog box.
  4. Make sure that the Lock icon in the bottom left of the Security & Privacy dialog box appears unlocked so that you can make changes. If the icon appears locked, click on it to unlock it and enter your computer’s password to allow the change.
    lock setting open
  5. Make sure there is a check in all of the boxes under the BlockBase Plus heading. You may have more boxes than what appear in the illustrations in this article.
  6. Close the Security & Privacy dialog box.