We, at The Electric Quilt Company, take great pride in our customer support, but we can’t always guarantee that your message gets to us. If you don’t receive a reply within 24 hours on a weekday, please write to us again. We don’t want to miss an opportunity to help you LOVE your EQ product!
COMMON SUPPORT QUESTIONS
Are you running EQ7 on Mojave (10.14) or High Sierra (10.13)? If you’re receiving an error message, please click here for the solution.
Getting a 5013 message? Do you need to deactivate your EQ software? Please click here to use our online tool.
Need assistance with one of our products? Please fill out the form on this page so we can best answer your questions.
Want to place an order or have a question about an existing order?Phone: +1-800-356-4219
Electric Quilt prides itself on its "real-person" customer service and support teams. We're here for you.Phone: +1-419-352-1134