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Quilt by Amy Friend.
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We, at The Electric Quilt Company, take great pride in our customer support, but we can’t always guarantee that your message gets to us. If you don’t receive a reply within 24 hours on a weekday, please write to us again. We don’t want to miss an opportunity to help you LOVE your EQ product!

COMMON SUPPORT QUESTIONS

Getting a 5013 message? Do you need to deactivate your EQ software? Please click here to use our online tool.

 

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  3. Including a screenshot of your issue or attaching your EQ project file may be helpful to us. To include a file, click the Browse button and select the file you wish to send us.
 

  • The Electric Quilt Company
  • +1-800-356-4219
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  • Technical Support

    Phone: +1-419-352-1134

    Need assistance with one of our products? Please fill out the form on this page so we can best answer your questions.

  • Sales

    Want to place an order or have a question about an existing order?

    Phone: +1-800-356-4219
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    Get Customer Support

  • General Information

    Electric Quilt prides itself on its "real-person" customer service and support teams. We're here for you.

    Phone: +1-419-352-1134
    Email:
  • Address:
    500 Lehman Ave.
    Bowling Green, OH, 43402-3087, US
  • Normal Hours:
    Monday-Friday, 9:00am-4:30pm ET.

    Summer Hours (June-August):
    Monday-Thursday, 9:00am-4:30pm ET.
    Friday, 9:00am-12:30pm ET.

    Closed on the main US holidays.
    Shop and find support on our website 24 hours/day.