After installing, if you get this error, “The feature you are trying to use is on a network resource that is unavailable. Click Ok to try again, or enter an alternate path to a folder containing the installation package EQ7.msi in the box below,” restart your computer.

Restarting Windows 8 or Windows 10

Follow this restart method:

  1. Press Windows Key+I on your keyboard to bring up the Settings Panel.
  2. Click the Power button.
  3. Select the option that says “Restart” or “Update and Restart”.

 

If restarting Windows 8 or Windows 10 does not help – uninstall and reinstall

  1. Press Windows Key+D on your keyboard to show the Desktop.
  2. Press Windows Key+I on your keyboard to bring up the Settings Panel.
  3. Click the Control Panel link.
  4. Select “Category” from the “View By” options at the top right.
  5. Under the “Programs” heading, click the “Uninstall a Program” link.
  6. Select EQ7 from the list of programs.
  7. Click the Uninstall link at the top of the window.
  8. Follow the on-screen directions to uninstall EQ7. You do not need to deactivate EQ7.
  9. Put the EQ7 CD into your computer.
  10. Press Windows Key+E on your keyboard to bring up the File Explorer.
  11. Click on “Computer” or “This PC” on the left side.
  12. Double-click on the EQ7 CD.
  13. Follow the on-screen directions to install EQ7.
  14. Restart the computer.
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