A resolution error message during the installation of EQ6 is caused by either a screen resolution lower than 1024 x 768, or a font DPI setting greater than 100% or 96 DPI. To solve this problem, change your screen resolution and/or font DPI during installation. Screen resolution and font DPI can be reverted to original settings after installation.

Changing the font DPI

Windows 10

  1. Right click or press and hold on an empty area of your desktop.
  2. In the menu that appears, click/tap on “Display settings”.
  3. If you have more than one display connected to your PC, then select a display at the top on the right side that you want to change the DPI of.
  4. Under “Change the size of text, apps, and other items”, move the slider left until it says “100%”.
  5. Click/tap on “Sign out now” to fully apply the DPI change.

Windows 8

  1. Right click or press and hold on an empty area of your desktop.
  2. In the menu that appears, click/tap on “Personalize”.
  3. In “Personalization” window, click/tap on the Display link on the bottom left side.
  4. In the “Display” window, check the “Let me choose one scaling level for all my displays” box.
  5. Select “Smaller – 100%”
  6. Click “Apply”.
  7. Click “OK”.
  8. Restart your computer.

Windows 7

  1. Click START > Control Panel.
  2. Under View by on the right, choose Small icons.
  3. Click Display.
  4. Select Smaller – 100% (default).
  5. Click Apply.
  6. Click OK.
  7. Restart your computer.

Windows Vista

  1. Click START > Control Panel.
  2. Click Classic View in the left column.
  3. Double-click Personalization.
  4. Click Adjust font size (DPI) in the left column.
  5. Choose Default scale (96 dpi)
  6. Click OK.
  7. Restart your computer.

Windows XP

  1. Click START > Control Panel.
  2. Click Classic View in the left column.
  3. Click Appearance and Themes.
  4. Click the Settings tab.
  5. Click Advanced.
  6. For DPI setting, select Normal size (96 DPI).
  7. Click OK.
  8. Click OK.
  9. Restart your computer.

Changing the screen resolution

Windows 10

  1. Right click or press and hold on an empty area of your desktop.
  2. In the menu that appears, click/tap on “Display settings”.
  3. Click/tap on the “Advanced display settings” link at the bottom of the right side.
  4. If you have more than one display connected to your PC, then select a display that you want to change the screen resolution of.
  5. Change the Screen Resolution, to at least 1024 x 768 pixels.
  6. Click/tap “Apply”.

Windows 8

  1. Right click or press and hold on an empty area of your desktop.
  2. In the menu that appears, click/tap on “Screen Resolution”.
  3. Change the Screen Resolution, to at least 1024 x 768 pixels.
  4. Click Apply.
  5. Click OK.

Windows 7

  1. Click START > Control Panel.
  2. Under View by on the right, choose Small icons.
  3. Click Display.
  4. Click Adjust Resolution in the left column.
  5. Change the Screen Resolution, to at least 1024 x 768 pixels.
  6. Click Apply.
  7. Click OK.

Windows Vista

  1. Click START > Control Panel.
  2. Click Classic View in the left column.
  3. Click Personalization.
  4. Click Display Settings at the bottom.
  5. Change the Screen Resolution, to at least 1024 x 768 pixels.
  6. Click Apply.
  7. Click OK.

Windows XP

  1. Click START > Control Panel.
  2. Click Switch to Classic View in the box on the left.
  3. Click Display.
  4. Click the Settings tab.
  5. Change the Screen Resolution, to at least 1024 x 768 pixels.
  6. Click Apply.
  7. Click OK.
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